FAQ2024-06-27T20:26:30+00:00

FAQ

Got questions? We’ve got answers!

Before your upcoming visit to CaliBunga, take a look at our FAQs, where you’ll find the answers to some of our most commonly asked questions. The best way to guarantee a smooth and memorable day at our waterpark is to come prepared beforehand, so that when you arrive you can focus on the most important thing—having fun!
Where is CaliBunga?2024-07-01T16:45:25+00:00

Raging Waters San Jose is now CaliBunga Waterpark, located at 2333 South White Road, San Jose, CA 95148

When does the park open?2024-07-01T16:45:07+00:00

CaliBunga will be open for the 2024 summer season! Sign up for email to receive opening day announcements and other updates.

Can I upgrade my admission to a season pass?2024-07-01T16:44:30+00:00

Yes! Visit Guest Services at the park to upgrade to a summer of fun.

Lost Pass or Tickets2024-07-01T16:43:58+00:00

Please see Guest Services at the park or call for assistance – (408) 767 7110.

May I bring my own food and beverage?2024-07-01T16:43:34+00:00

Outside food and beverages are not allowed at CaliBunga, however guests with special dietary needs may bring outside food and beverage.

Can I bring a pop up tent into the park?2024-07-01T16:43:17+00:00

CaliBunga does not allow guests to bring pop up style tents to the park. However, we have added lots of additional seating and shade to make your visit more comfortable.

Does the park offer season pass payment plans?2024-07-01T16:41:57+00:00

Payment plans are not currently available, but will be in the future. Check back for updated information.

I lost something at the park, who do I contact?2024-07-01T16:41:03+00:00

Please contact our Guest Services team at (408) 767-7110 or guestservicessj@calibunga.com and we’ll be happy to help you.

Is the park cashless?2024-07-01T16:40:44+00:00

CaliBunga is cashless. We accept all major credit cards and have a cash to card machine onsite to convert your cash if needed. 

Who do I contact with parking fee questions?2024-07-01T16:40:25+00:00

The city of San Jose sets rates and manages parking onsite for the Lake Cunningham area, including CaliBunga Waterpark.

What am I not allowed to wear at CaliBunga?2024-07-01T16:29:17+00:00

Please note that CaliBunga is a family experience, therefore we ask that the appropriate swim attire be worn throughout your visit (i.e., no bathing-suit thongs, please). For the health & safety of all our guests, children in diapers are required to use waterproof protectors. Appropriate swim attire required, cotton shorts or shirts, sport shorts, cover ups, loose fitting articles, or similar items are not permitted on body slides. Swimming wear with buckles, rivets, or any sharp objects are not permitted on body slides. Footwear such as water shoes, sandals, or water socks are permitted, but not on certain slides. Check each ride’s entry sign for specific restrictions. 

Are there any age, weight, and height restrictions for the attractions?2024-07-01T16:28:26+00:00

Please visit our attractions page to learn more about specific attraction restrictions. 

Are there locker rentals available?2024-07-01T18:49:22+00:00

Yes! We have locker rentals available near the wave pool and restrooms by Oasis Retail.

Are there discounts for seniors and military personnel?2024-07-01T18:58:29+00:00

Yes, we offer senior and military personnel discounts!

Can I bring my own flotation devices?2024-07-01T18:59:48+00:00

Unfortunately, you are not able to bring your own floatation devices – however we do provide in-park life jackets.

I have special dietary restrictions; can I bring my own food in this case?2024-07-01T19:00:16+00:00

Contact us about any dietary restrictions you might have, we’ll be able to accommodate.

Are pets allowed?2024-07-01T19:00:40+00:00

We do not allow pets inside the park. 

What are the park’s operating hours?2024-07-01T19:01:07+00:00

Generally, we’re open every day of the season from 11AM-6PM. Follow us on social media for the latest park hour updates! 

Are there any shaded areas or places to relax?2024-07-01T19:02:14+00:00

We’ve added a number of large shade structures and umbrellas all around the park this season to enhance the relaxation and shade experience.  

Can I bring my own chairs and umbrellas?2024-07-01T19:03:06+00:00

You can bring foldable chairs to the park – umbrellas no. Pop–up tents, shade structures, are also not allowed. 

Is smoking permitted at CaliBunga?2024-07-03T16:53:54+00:00

For the comfort and safety of all guests, smoking (including electronic cigarettes) is not permitted in the park. 

Can I re-enter the waterpark if I leave temporarily?2024-07-01T19:03:54+00:00

Yes! You can come in and out of the park if you present your valid admissions ticket. 

Is there Wi-Fi available at CaliBunga?2024-07-01T19:04:27+00:00

Unfortunately, there won’t be Wi-Fi provided this season – look to see it next season! 

How do I redeem my Bring a Buddy Tickets?2024-07-06T17:27:36+00:00

You are able to redeem your Bring a Buddy Tickets either online or at our ticketing booth at the park.

On our website, go to Tickets > Buy Tickets> Passholder Benefits Tab > Login > Redeem your tickets

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